Covid-19: People and the D&I Agenda


Real Estate Balance and PwC offered members the opportunity to participate in an event exploring the impact of Covid-19 on people.

On 2 April, PwC generously offered our members the opportunity to participate in a webinar focussing on the people impact of Covid-19 for us as employers. During the session as well as providing an overview of the key people and HR considerations, PwC pulled out relevant D&I themes around cultural sensitivity in communication, supporting parents and carers, sensitive support for older workers and those with disabilities, supporting financial resilience and mental health. 

It was a very interesting and insightful event with over 40 members on the call. Key takeaways from the event reinforced the importance of investment in D&I for resilience: 

  • Companies who have already invested in D&I are at an advantage - businesses that have heavily invested in D&I have been able to respond more quickly and are consequently doing better than some others.
  • Making the case for flexible working - allowing people to adopt agile working patterns that recognise their other priorities encourages commitment and increases productivity. Firms that were ahead of the game with this have been able to switch to remote working for everyone much more smoothly.
  • Firms with a diverse workforce are better equipped to handle the crisis. The property sector has been guilty of hiring from a narrow pool of talent for too long, sustaining its traditional image particularly at c-suite level. The companies that have addressed D&I in their leadership are more likely to have people with the communication skills and empathy that are necessary to manage their teams through this. These used to be called ‘soft skills’ but they are coming into their own now.

Members can click here to listen to the full webinar recording. Login details provided separately. If you require login details, contact

We would like to thank PwC for hosting this event and providing the recording.